US shipping
US shipping is $4.99 per order, with free shipping on orders of $45 or more. In-stock orders are prepared within 1–3 business days and shipped with tracking via USPS Ground Advantage. Estimated delivery is 3–8 business days from order to arrival, including preparation and carrier transit. Delivery times are estimates, not guarantees.
Returns
We accept returns and exchanges of unused mops within 10 days of delivery. Customers pay return postage. Refunds are issued within 7 days after we receive your return. To arrange a return or exchange, email your order number to sales@spawnmops.com for instructions.
Product defects
We cover product defects. Email your order number and a clear photo of the defect to sales@spawnmops.com so we can arrange a resolution.